Massage and Spa Etiquette

Please arrive ten or more minutes prior to your scheduled massage or treatment to ensure enough time for parking, filling out our intake form, and getting comfortable on the table.

Please use a quiet voice while in the treatment and relaxation areas so as to honor the serenity of our space.

Your cell phone must be turned off or silenced while you are here in respect of other clients’ wishes to relax.

You will be asked to fill out an intake form so your therapist can cater your massage or treatment to your specific, individual needs.

We take a credit card to reserve your appointment. We have a strict cancellation policy of 24 hours (for individuals and couples) and 48 hours (for parties of 3 or more) to respect our therapists’ time and other clients’ appointment requests. You will be charged in full if you cancel within the above stated time before your appointment or do not show for your appointment. Credit card purchases of gift massages or gift cards will be processed on day of purchase. This will ensure payment of your guest’s services upon arrival to his/her appointment.

Our therapists greatly appreciate gratuities. For massage, 15%-20% tip is customary.


There’s no need to be nervous.
Here is what you can expect.

Your therapist will leave the room while you privately disrobe to your comfort level and get on the table under a sheet. Some clients prefer to disrobe completely, others leave undergarments on. This is absolutely up to each client to decide.

Massage therapists are trained to respect boundaries and use proper draping techniques. Your therapist will drape you so you are fully covered except the area that is being actively massaged. You will be draped at all times and private areas are never exposed.

Your therapist will request feedback about pressure, table temperature, or music volume. Please feel free to voice preferences so you can enjoy your treatment fully.